Orders
Placing, tracking and changing an order.
How do I place an order?
Pick a product and tap “Add to cart” or “Buy now”. Then go to checkout from the cart: sign in, enter the recipient details, delivery address and payment method. Once the order is accepted, a confirmation page opens.
How can I track my order?
Sign in and open “Profile → My orders”. You will see the order status, items, delivery address and payment details there.
Can I cancel or change an order?
Contact us as soon as possible: +998 91 785 80 96 or Telegram @isetupuz. Whether an order can still be cancelled or changed depends on the stage it is at.
Delivery & payment
Regions, timing, online payment and installments.
- Click
- E-Com
- Yandex
- Uzum Nasiya
Where do you deliver?
Orders are delivered across Uzbekistan. At checkout you choose your region and district, and you can save addresses in your profile for future orders.
How long does delivery take and how much does it cost?
Orders are usually delivered within 3-5 days. The exact time and price depend on your address; the delivery price is shown separately in the order summary.
Which payment methods are available?
Online payment via Click, E-Com and Yandex, and installments via Uzum Nasiya and other options. The methods available to you are shown at checkout. Card details are entered on the payment provider's page.
How do installments (Uzum Nasiya) work?
Installments let you split a purchase into parts. The product page shows an estimated monthly payment. At checkout, choose “Installment”, select the payment period and complete the application through Uzum Nasiya. The terms and approval are set by Uzum Nasiya.
Products
Authenticity, PC Builder, prices and comparison.
Are the products original?
Yes. iSetup sells only original products: computers, laptops, monitors, components, gadgets and accessories. If you have a question about a specific product, contact us before you buy.
What is PC Builder?
PC Builder lets you assemble a custom computer from the parts you need: processor, motherboard, graphics card, RAM, SSD/HDD and more. If you need help choosing parts, contact us and we will help.
How are prices and discounts shown?
The product page shows the current price, and discounted products also show the discount. If you have a promo code, enter it at checkout — the discount is applied to the final amount.
How do I compare products?
Tap the scale icon on a product card to add up to 4 products and compare their specifications side by side. Save the ones you like to favorites with the heart icon.
Warranty & returns
Warranty and returning a defective product.
Do products come with a warranty?
Warranty availability and length depend on the product type and manufacturer. Check the warranty terms of the product you want with us before you buy.
Can I return a product?
Yes. If the product is defective, you can return it within 24 hours. Contact us as soon as possible to arrange it.
What if I receive a defective item or the wrong one?
Check the product when you receive it. If you find a defect or a mismatch with your order, contact us within 24 hours and give your order number — every case is reviewed individually.
Account & contact
Profile, personal data and support.
Why do I need an account?
With an account you can place orders, follow your order history, save delivery addresses, and manage your favorites and reviews.
Is my personal data safe?
How personal data is handled is described in our Privacy Policy. In your profile you can view and edit your information at any time.
How do I contact support?
Phone: +998 91 785 80 96. Telegram: @isetupuz. Instagram: isetup.uz. Address: Tashkent city, Chilanzar district, 1st block.
Can't find an answer?
Get in touch — we'll be happy to help.
Tashkent city, Chilanzar district, 1st block